Job Description A. Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers / Co-operative societies / Rural Mandis & Markets / Kissan Clubs / Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks B. Market Update and Change in Product / Processes To keep an update with respect to market requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. C. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centers /rural mandis / Rural markets / Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. D. Delinquency / Ro

Job Description A. Operations: Identify high transacting customers and reduce the transactions of these customers a. Identify Depleting customers and control them b. Reduce or improve on Band 1 and Band 2 Customers c. Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments. Retail FX transactions processing. Vault Custodian Ensure highest level of customer service. Ensure that outward clearing process is adhered to. ATM custodian. Identification of counterfeit cash and ensure adherence of process laid down by the bank B. Monitoring: Monitor large amount movements

Job Description A. Operations: Identify high transacting customers and reduce the transactions of these customers a. Identify Depleting customers and control them b. Reduce or improve on Band 1 and Band 2 Customers c. Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments. Retail FX transactions processing. Vault Custodian Ensure highest level of customer service. Ensure that outward clearing process is adhered to. ATM custodian. Identification of counterfeit cash and ensure adherence of process laid down by the bank B. Monitoring: Monitor large amount movements

Job Description A. Operations: Custodian of Deliverables at branch i. e, Welcome Kit, Cheque Book, ATM/Debit cards, Tatkal Kits. As a custodian, ensure: a. Customers as per SMS failed report in DMS are contacted to collect their deliverables from branch b. Delivery of deliverables to customers at branch. obtaining necessary id documents of customer / obtaining customer acknowledgement in combined tally cum delivery register c. Ensure Low stock of deliverables are retained at branches d. EOD Stock tally of Physical deliverables held at branch vis-vis stock tally report (DMS) e. Destruction of deliverables which have exceeded their retention period. f. Ensure proper record of destruction of deliverables is maintained g. Ensure proper delivery of retained card to customers keeping the fresh transaction slip and ID proof. h. Proper maintenance of Tax saving FD receipt received at branch and its delivery to customers. i. Ensure FD/RD certificates kept in safe custody inside the FRFC or vaul

We are urgently hiring for Teachers and an Admin Executive for Birla Open Minds International School, Rajound, Haryana as per the below requirement: - 1. PGT SST - for Grade 11 on part time 2. PGT Commerce - for Grade 11 on part time 3. Admin resource 4. TGT PGT English 5. TGT SST Job Description: Teacher- Responsibilities: - Teaching all areas of the secondary & senior secondary curriculum. - Taking responsibility for the progress of a class of secondary & senior secondary students. - Organising the classroom and learning resources and creating displays to - encourage a positive learning environment. - Planning, preparing and presenting differentiated lessons that cater the - needs of the whole ability range within their class. - Motivating students with enthusiastic, imaginative class activities. - Preparing, marking and providing feedback to facilitate positive student - development. - Meeting requirements for the assessment. Records, evaluates and reports - student’s development.

Job Description A. Supervisory Responsibility: Supervise & monitor Personal Banker desks and contract sales staff Branch administration Lobby Management Ensure quality customer service is delivered Resolution of customer queries/complaints Customer service to ensure walk in customers issues Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable Branch Operations and Audit Compliance B. Transactional Responsibility: Authorize Personal Banker transactions Corporate salaries processing Cost Management and staff productivity Responsible for Cash and Customer transactions at the Teller counters Supervising all Non-Cash transactions like DD/MC, fund transfer etc. Penetration of Saving Accounts on non-liability customers Reconciliation and maintenance of suspense accounts register as per the required format C. Sales: Branch Merchandising Generate

Job Description A. Supervisory Responsibility: Supervise & monitor Personal Banker desks and contract sales staff Branch administration Lobby Management Ensure quality customer service is delivered Resolution of customer queries/complaints Customer service to ensure walk in customers issues Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable Branch Operations and Audit Compliance B. Transactional Responsibility: Authorize Personal Banker transactions Corporate salaries processing Cost Management and staff productivity Responsible for Cash and Customer transactions at the Teller counters Supervising all Non-Cash transactions like DD/MC, fund transfer etc. Penetration of Saving Accounts on non-liability customers Reconciliation and maintenance of suspense accounts register as per the required format C. Sales: Branch Merchandising Generate

Job Description A. Achievement of Business Targets: Achievement of Income and contribution targets Achievement of Incremental Current Account & Saving Account targets Cost to Income Ratio benchmark Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Investment Advisory, and Assets etc. Ensuring Portfolio Growth Ensuring Cross Sell Ratio. B. Program / Channel Management: Managed program(Wherever Applicable) Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable) Ensuring HNW Portfolio Management and customer service (Wherever Applicable) Ensuring achievement of cross sell Ratio C. Complains and Customer Management: Ensure all components of the branch sales model function as per design and regulatory compliance. Complaints Handling. Process adherence (Sales/Audit/RISK/Operation) BRM - SQ rating Targeted growth of existing portfolio Attrition Control as confirmed for portfolio growth Percentage of depleted accounts TAT delays Effective

Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

Job Description A. Sales & and Process Implementation: Maintain Daily Sales Report Monitoring of CH 106 and CH 126 calling Ensure quality new acquisition on SA and CA for Resident/Non Resident a. Depletion control Penetration of Saving Accounts on non liability customers Ensure that all staff are aware of the benefits that a customer would enjoy if they do not opt for DNC registration Calling on Large Value Attrition: a. Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained b. To impress upon customers to make us the primary bankers and ensure that all funds are retained. A/c Closure: To talk to all clients who have approached to close their accounts and ensure that genuine customers a/cs are retained. Managing and monitoring performance of the sales resources (BDR/COEX/Asset Coordinator) for optimal sales support Penetration of FD to unique customers Responsible for penetration and activation

Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

Business development To achieve budgeted business targets of the region assigned by the management across all parameters i. e. Business, Portfolio & Portfolio quality, housekeeping & cross sell. Provide strategy and plan for meeting targets / objectives; provide guidance and direction on various parameters of business so that targets are met. Portfolio quality in terms of Rotations and NPA Control. Work towards balanced growth of business across various parameters for planned asset growth Customer service & Competition Analysis Delivering unmatched customer service. Understanding the products/ processes of competition and suggesting customized product offerings by taking up with appropriate product teams. To start business in new locations; for generating business from untapped areas. Retention of existing customers from competition by delivering exceptional service Team management Working together with Product Team and Credit for exploring new opportunities and work on potential areas

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