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135 Jobs in Ucc, Ri Bhoi, MEGHALAYA for delivery
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Service Assurance [S 516]

Job Description Managing Microsoft Teams customer Globally day to day troubleshooting and change management. Proactive/Reactive fault management for Cisco UCC products IPT/VC/TP services. Customer Handling during the fault and ensuring subsequent updates in timely manner Vendor/OEM Support escalation and ticket handling Working with NOC for day to day Operation & troubleshooting Able to work in 24/7 working environment. Deployment & Support of MS Teams DR configuration and Testing. Supports Day-2 Operations team in identifying and fixing escalated cases. Identify and resolve issues observed during deployment and testing phase. Interact with Microsoft for issue resolutions. Provide technical assistance to service designer in pre-delivery phase. Preparation / Support in drafting the LLD and Deployment design document. Microsoft Teams admin center and associated PowerShell controls, including but not limited to: Manage meetings, including meeting policies, configurations, and conference b
-Source (Mitula)

Service Assurance [S 516]

Job Description Managing Microsoft Teams customer Globally day to day troubleshooting and change management. Proactive/Reactive fault management for Cisco UCC products IPT/VC/TP services. Customer Handling during the fault and ensuring subsequent updates in timely manner Vendor/OEM Support escalation and ticket handling Working with NOC for day to day Operation & troubleshooting Able to work in 24/7 working environment. Deployment & Support of MS Teams DR configuration and Testing. Supports Day-2 Operations team in identifying and fixing escalated cases. Identify and resolve issues observed during deployment and testing phase. Interact with Microsoft for issue resolutions. Provide technical assistance to service designer in pre-delivery phase. Preparation / Support in drafting the LLD and Deployment design document. Microsoft Teams admin center and associated PowerShell controls, including but not limited to: Manage meetings, including meeting policies, configurations, and conference b
-Source (Mitula)
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Other Software/Hardware/EDP

Job Description: Description The Service Delivery Readiness function within the Unified Communications and Connectivity (UCC) product practice is responsible for the successful delivery of products/services in line with Vodafone’s product roadmap and strategy. The primary goal of this function is to ensure the proposed service design is fit for purpose and can be rolled out at an enterprise level spanning across Sell, Build and Operate business functions within Vodafone Group, Local Markets and Partner Markets. The activities include accessing the proposed service design, engage with stakeholders across the business, govern the operations readiness testing and track defects unto resolution as part of the project plan to ensure successful roll out of the products/services into respective the markets. Another key responsibility is to ensure Vodafone’s Enterprise customers are on-boarded (early adopters) onto these new products/services by handholding operations for the first two cus
-Source (Mitula)

Service Delivery Readiness Manager Senior Manager

Job Description Description The Service Delivery Readiness function within the Unified Communications and Connectivity UCC product practice is responsible for the successful delivery of products services in line with Vodafones product roadmap and strategy. The primary goal of this function is to ensure the proposed service design is fit for purpose.
-Source (Mitula)

Customer Service Executive Voice

Job Description: Description The Service Delivery Readiness function within the Unified Communications and Connectivity (UCC) product practice is responsible for the successful delivery of products/services in line with Vodafone’s product roadmap and strategy. The primary goal of this function is to ensure the proposed service design is fit for purpose and can be rolled out at an enterprise level spanning across Sell, Build and Operate business functions within Vodafone Group, Local Markets and Partner Markets. The activities include accessing the proposed service design, engage with stakeholders across the business, govern the operations readiness testing and track defects unto resolution as part of the project plan to ensure successful roll out of the products/services into respective the markets. Another key responsibility is to ensure Vodafone’s Enterprise customers are on-boarded (early adopters) onto these new products/services by handholding operations for the first two cus
-Source (Mitula)

ZMN 517 Computer Operator

Job Description ISO Certified Company is in requiring of workers. Candidates must have knowledge of using computer, Work is to promote our services on online or offline without selling any products. Spend your free time with some dedication to earn extra income. For more details just contact us Key Skills Industry Functional Area Number of Vacancy 80 Education B.Sc About UNITED CAPITAL CLUB United Capital Club was founded in 2012 with the single mission of delivering high quality Travel & Tourism services to the worldwide customers. UCC brings together the best in people, process and technology to ensure delivery of the highest quality services. The original job offer can be found in Kit Job: www.kitjob.in/job/19772334/zmn-517-computer-operator-doda/
-Source (Mitula)

Key Account Manager Networking Products/IT 5 10 yrs Delhi, Delhi

1. Aim at the growth of new accounts - Cloud, Network, UCC, Hosting and Security, SD-WAN2. Responsible for Y-o-Y revenue growth for the allocated accounts3. Upselling and Cross-Selling in the particular accounts4. Farm the Key Accounts and grow them in wallet share5. Take ownership of collection and service calls6. Develop sales plans to achieve annual target; Engage with key customers to understand their technical requirements and price points7. Provide support where required for opportunity closure. May lead important projects and advice in all aspects of the project to ensure delivery of quality outcomes8. Tactical role which provides a marked contribution to defining the direction of new products, processes, standards, or operational plans based upon business strategy, with a significant impact on business unit overall results9. Developing the company's long-range sales strategy, forecasting sales volumes, and building customer relationships. Identify sales opportunities and conduc
-Source (Mitula)

Service Assurance | VQ 096

Job Description Managing Microsoft Teams customer Globally day to day troubleshooting and change management. Proactive/Reactive fault management for Cisco UCC products IPT/VC/TP services. Customer Handling during the fault and ensuring subsequent updates in timely manner Vendor/OEM Support escalation and ticket handling Working with NOC for day to day Operation & troubleshooting Able to work in 24/7 working environment. Deployment & Support of MS Teams DR configuration and Testing. Supports Day-2 Operations team in identifying and fixing escalated cases. Identify and resolve issues observed during deployment and testing phase. Interact with Microsoft for issue resolutions. Provide technical assistance to service designer in pre-delivery phase. Preparation / Support in drafting the LLD and Deployment design document. Microsoft Teams admin center and associated PowerShell controls, including but not limited to: Manage meetings, including meeting policies, configurations, and conference b
-Source (Mitula)

EX556 Delivery Network & UCC Unified Communication Collaboration Administrator

Mission: - Operate and develop the UCC (Unified Communication Collaboration with Jabber & Webex) infrastructure and applications based on internal demand and available technology on the market. - Interact with IBM and take decision for the future of UCC. - Manage the roadmap of the UCC infrastructure and Applications. - Monitoring of all network systems. - Administration of remote login functionality. - Performance measurement of all network systems. - 2nd,3rd Level support for all global WCY systems. - Documentation and verification of the hardware and software asset management for all WCY systems. - Analyze causes and implement suitable actions in case of complaints or if operation is interrupted in area of responsibility. - Create and maintain technical description - Project work for new and rebuild locations. - Project work for new network concepts. - Support Project and drive Progress. Profile: - Computer Science Engineer Degree with 2-4 years of experience. - Good Knowledge of Ne
-Source (Mitula)

[VY 300] Training Manager

The ideal candidate is a self-starter who has proven success in developing and delivering engaging, comprehensive, and measurable training programs working within tight deadlines with high visibility. A candidate who has go-to-market experience, genuine product curiosity, experience working with or within a sales organization, and thrives collaborating with senior leaders across the organization will excel in this position Responsibilities: Ideate, create, and deliver measurable training programs utilizing all forms of training delivery (OnDemand, Live, Virtual). Develop, facilitate, and execute a multi-tiered product training strategy for Sales and support teams including follow-up and reinforcement. Partner with Product Management and Marketing teams to manage the ongoing product release and launch schedule. Facilitate training in accordance with our corporate communications strategy. Engage key stakeholders and cross-functional leaders in UCC to gather appropriate information and en
-Source (Mitula)

[VY 300] Training Manager

The ideal candidate is a self-starter who has proven success in developing and delivering engaging, comprehensive, and measurable training programs working within tight deadlines with high visibility. A candidate who has go-to-market experience, genuine product curiosity, experience working with or within a sales organization, and thrives collaborating with senior leaders across the organization will excel in this position Responsibilities: Ideate, create, and deliver measurable training programs utilizing all forms of training delivery (OnDemand, Live, Virtual). Develop, facilitate, and execute a multi-tiered product training strategy for Sales and support teams including follow-up and reinforcement. Partner with Product Management and Marketing teams to manage the ongoing product release and launch schedule. Facilitate training in accordance with our corporate communications strategy. Engage key stakeholders and cross-functional leaders in UCC to gather appropriate information and en
-Source (Mitula)

Subject Matter Expert Microsoft UCC | [HG61]

Job Description about the role Technical Operational Role: The role is owning responsibility for complex, high priority issues and third part integration with Microsoft UCC platform like Lync 2013, Skype for Business, O365, TEAMS and Other OEMs. Technical Escalation Management: Ability to drive, front end incident escalation calls and communication to all parties. Key SPOC for Escalation SPOC for Design, Build and Operational Microsoft UCC related Incidents. Ensure Service Delivery as per agreed SOW and agreed SLA. Assessment and audit of existing customer UC / telephony infrastructure. Working with engineering team to finalize technical solution in the context of a specific project with extents to Orange product and managed services enhancements. Stay abreast of technical, financial, strategic and operational issues, options and advancements within the UCC industry relevant to the Orange services portfolio. Getting resolution from third parties, vendors and suppliers for fault and des
-Source (Mitula)

[NQ970] Subject Matter Expert Microsoft UCC

about the role Technical Operational Role The role is owning responsibility for complex, high priority issues and third part integration with Microsoft UCC platform like Lync 2013, Skype for Business, O365, TEAMS and Other OEMs. Technical Escalation Management Ability to drive, front end incident escalation calls and communication to all parties. Key SPOC for Escalation SPOC for Design, Build and Operational Microsoft UCC related Incidents. Ensure Service Delivery as per agreed SOW and agreed SLA. Assessment and audit of existing customer UC / telephony infrastructure. Working with engineering team to finalize technical solution in the context of a specific project with extents to Orange product and managed services enhancements. Stay abreast of technical, financial, strategic and operational issues, options and advancements within the UCC industry relevant to the Orange services portfolio. Getting resolution from third parties, vendors and suppliers for fault and design query. Mentori
-Source (Mitula)

[VY 300] Training Manager

The ideal candidate is a self-starter who has proven success in developing and delivering engaging, comprehensive, and measurable training programs working within tight deadlines with high visibility. A candidate who has go-to-market experience, genuine product curiosity, experience working with or within a sales organization, and thrives collaborating with senior leaders across the organization will excel in this position Responsibilities: Ideate, create, and deliver measurable training programs utilizing all forms of training delivery (OnDemand, Live, Virtual). Develop, facilitate, and execute a multi-tiered product training strategy for Sales and support teams including follow-up and reinforcement. Partner with Product Management and Marketing teams to manage the ongoing product release and launch schedule. Facilitate training in accordance with our corporate communications strategy. Engage key stakeholders and cross-functional leaders in UCC to gather appropriate information and en
-Source (Mitula)

Subject Matter Expert Microsoft UCC | [HG61]

Job Description about the role Technical Operational Role: The role is owning responsibility for complex, high priority issues and third part integration with Microsoft UCC platform like Lync 2013, Skype for Business, O365, TEAMS and Other OEMs. Technical Escalation Management: Ability to drive, front end incident escalation calls and communication to all parties. Key SPOC for Escalation SPOC for Design, Build and Operational Microsoft UCC related Incidents. Ensure Service Delivery as per agreed SOW and agreed SLA. Assessment and audit of existing customer UC / telephony infrastructure. Working with engineering team to finalize technical solution in the context of a specific project with extents to Orange product and managed services enhancements. Stay abreast of technical, financial, strategic and operational issues, options and advancements within the UCC industry relevant to the Orange services portfolio. Getting resolution from third parties, vendors and suppliers for fault and des
-Source (Mitula)
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