Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

Job Description: Job Title Sr Manager Technical SupportLocation Bangalore, IndiaShift Time 900 PM To 600 AMAs senior manager, technical support, you will have the responsibility for leading a highly skilled team of application support engineers who deliver 24x7 support to Milestones customers globally You will work closely with the Senior Management, Engineering, Sales, and Customer Success and COE teams to ensure that Milestone is delivering overall superior service and technical support The candidate will be able to hire, motivate, develop and retain quality Support Engineers; build and ensure adherence to support processes; leverage systems and tools to drive productivity; and leverage metrics to improve performance of the teamPrimary ResponsibilitiesProvide superior technical support and service to the Milestones customer baseLead a multi-tiered, 24x7 support function that delivers technical support to customers globallyManage and develop the support team, including hiring, motivat

DescriptionOracle Fusion Support EngineerPrimary Location: -PunjabJob Function: Information TechnologyJob Posting Date: Aug,, 1:: 25 AMAs a member of the Data Services and Integration team, the Support Engineer will be responsible for all monitoring and support functions, interacting with internal and external customers and resolving issues. This requires leading edge skills in the latest areas of system integration technology and service oriented architecture. PRINCIPAL FUNCTIONAL RESPONSIBILITIESProvide superior technical support and service to the customer baseInterface with the infrastructure admin, development teams and directly with the customer base on critical escalations and call resolutionProvide active monitoring support for production applicationsShould be open to work in 24X7 setupShould be open to work in rotational shiftsIncident management processes and software knowledgeWork with engineering team to implement formal feedback mechanisms for incidents, cause

SkillSet\: fusion, itsm, computer science, architecture, middleware.Job DescriptionOracle Fusion Support EngineerPrimary Location \: India\-PunjabJob Function \: Information TechnologyJob Posting Date \: Aug 13, 2019, 1 \: 03 \: 25 AMAs a member of the Data Services and Integration team, the Support Engineer will be responsible for all monitoring and support functions, interacting with internal and external customers and resolving issues. This position requires leading edge skills in the latest areas of system integration technology and service oriented architecture. PRINCIPAL FUNCTIONAL RESPONSIBILITIESProvide superior technical support and service to the customer baseInterface with the infrastructure admin, development teams and directly with the customer base on critical escalations and call resolutionProvide active monitoring support for production applicationsShould be open to work in 24X7 setupShould be open to work in rotational shiftsIncident management processes and sof

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