Job Purpose Statement Maintaining the overall branch delinquency and NPA levels by proper execution and planning. Streamlining and improving the collection efficiency of branch Key Challenges - Team productivity improvement - Customer Dealing - Team quality output improvement - Conflict management and dealing with challenges faced by FI and field collection - Monitor customer profiles Decision Making Authority - Functional Powers - supervising the team members productivity - Financial Powers - Monitor customer profiles in terms of fluent collection - Administration powers - maintaining an accurate customer profile and all the important documentation required
-Source (
Mitula)