Required Skillset: - Proficiency in Agile Methodology and frameworks like Scrum, Kanban, etc. - Certified Scum Master or other relevant Agile Certifications (CSM, SAFe or PMI-ACP) - Working background of Web technologies and/or Mobile application Technologies preferred - Good skills to coach team how to follow agile scrum - Outstanding communication, facilitation, negotiation, and coaching skills - Understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices - Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques - Planning and problem solving with product management and delivery teams - Understand the details of iterative and incremental development. You name it, we have it – Multiple Domains under one hiring roof “ Refer your friends / Colleagues who are looking for a job. We hire for different IT infrastructure domain - Multiple Openings - Experienced O

Required Skillset: - Proficiency in Agile Methodology and frameworks like Scrum, Kanban, etc. - Certified Scum Master or other relevant Agile Certifications (CSM, SAFe or PMI-ACP) - Working background of Web technologies and/or Mobile application Technologies preferred - Good skills to coach team how to follow agile scrum - Outstanding communication, facilitation, negotiation, and coaching skills - Understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices - Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques - Planning and problem solving with product management and delivery teams - Understand the details of iterative and incremental development. You name it, we have it – Multiple Domains under one hiring roof “ Refer your friends / Colleagues who are looking for a job. We hire for different IT infrastructure domain - Multiple Openings - Experienced O

What You'll Do: The charter of Global CX Center Operations team is to plan, execute and accelerate the delivery and business Performance of the Global CX Centers to orchestrate and enable the transformation of CX into the desired Future State. The key focus area for the Senior Manager, Business Operations is to align the Business Analysts to support their allocated technology / region / function to accelerate delivery and business performance and successfully deliver on their commitments to profitably grow the CX business. Responsibilities: Your role will need you to lead a team of experts within APJC CX Centers Operations. Coach, mentor and help the team to continuously upskill to meet the business needs, as a people leader. Partner with the APJC CXC Business Operations Managers and leaders to proactively understand and provide expertise in analytics for the CX Global Center organization in a given technology / region / function. That includes Budget management, HC management, process

Required Skillset: - Proficiency in Agile Methodology and frameworks like Scrum, Kanban, etc. - Certified Scum Master or other relevant Agile Certifications (CSM, SAFe or PMI-ACP) - Working background of Web technologies and/or Mobile application Technologies preferred - Good skills to coach team how to follow agile scrum - Outstanding communication, facilitation, negotiation, and coaching skills - Understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices - Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques - Planning and problem solving with product management and delivery teams - Understand the details of iterative and incremental development. You name it, we have it – Multiple Domains under one hiring roof “ Refer your friends / Colleagues who are looking for a job. We hire for different IT infrastructure domain - Multiple Openings - Experienced O

Required Skillset: - Proficiency in Agile Methodology and frameworks like Scrum, Kanban, etc. - Certified Scum Master or other relevant Agile Certifications (CSM, SAFe or PMI-ACP) - Working background of Web technologies and/or Mobile application Technologies preferred - Good skills to coach team how to follow agile scrum - Outstanding communication, facilitation, negotiation, and coaching skills - Understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices - Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques - Planning and problem solving with product management and delivery teams - Understand the details of iterative and incremental development. You name it, we have it – Multiple Domains under one hiring roof “ Refer your friends / Colleagues who are looking for a job. We hire for different IT infrastructure domain - Multiple Openings - Experienced O

Department Manager Delivery Delivered sales are a growing part of the business and this Supervisor has responsibility for ensuring that customer orders are accurately processed and picked, before being delivered on time. At the same time they must always ensure that the delivery fleet is safe and legal. We offer a competitive wage and benefits including an incentive plus quarterly customer satisfaction bonus scheme., The original job offer can be found in Kit Job: www.kitjob.in/job/20638730/cxc-36-department-manager-delivery-mumbai/

SkillSet: accounts, negotiation, storage, capacity planning, consultingsales marketing. The Strategic Services AST team leads PDI innovation and optimisation in CXC by enabling standardisation of custom work, introducing optimised and repeatable delivery processes, automating, and driving IT system changes. Deliver customer value faster (decreased delivery time, decreased manual effort) and with higher quality. We scale our deliverables with intent to standardise, monetise, and transition new capabilities to Proactive Services, decreasing time to serve while increasing the health of the business through margin improvement and business growth. The AST engine scope includes Delivery Strategy (Delivery Methodology, Prioritization, Roadmaps), Demand Expectation Management, Escalation Management, Performance Management, Continuous Service Improvement, Financial / Cost Management, Relationship Management, and Sales Marketing Support. The Strategic Services Engine is organized into Lines of B

Cisco Systems \- Bangalore, Karnataka \- specialist for the customer network deployments. Collaborates proactively with AS NCE s to ensure efficient use of resources to meet customer needs. Good Communication and Consulting Skills Who you will work with\: The Customer Experience Center provides flexible and innovative ways to help meet customer needs while improving profitability for Professional Services \(PS\) delivery teams. CXC s highly technical, global resources support customer engagements in all theaters acting as a flawless delivery.

What Will you do: Performs technical support functions on problem resolution in support of major account under direction of delivery manager or Senior NCE in conformance to service delivery standards. Use of AS tools for effective execution of NOS work Work with Senior NCE in solving customer pain points and achieving their business outcomes Performs analysis and diagnosis of sophisticated networking problems Performs analysis of sophisticated network designs. Acts as the technical specialist for the customer network deployments. Collaborates proactively with AS NCE s to ensure efficient use of resources to meet customer needs. Good Communication and Consulting Skills Who you will work with: The Customer Experience Center provides flexible and innovative ways to help meet customer needs while improving profitability for Professional Services (PS) delivery teams. CXC s highly technical, global resources support customer engagements in all theaters acting as a flawless delivery partner t

SkillSet: big data, ip routing, fibre channel, vmware vsphere, service delivery. What Will you do: Performs technical support functions on problem resolution in support of major account under direction of delivery manager or Senior NCE in conformance to service delivery standards. Use of AS tools for effective execution of NOS work Work with Senior NCE in solving customer pain points and achieving their business outcomes Performs analysis and diagnosis of sophisticated networking problems Performs analysis of sophisticated network designs. Acts as the technical specialist for the customer network deployments. Collaborates proactively with AS NCE s to ensure efficient use of resources to meet customer needs. Good Communication and Consulting Skills Who you will work with: The Customer Experience Center provides flexible and innovative ways to help meet customer needs while improving profitability for Professional Services (PS) delivery teams. CXC s highly technical, global resources sup

SkillSet: Artificial Intelligence, Network Security, Architectural Design, Technical Architecture, Agile. What You'll Do: Participate as part of a distributed team of Lean Six Sigma Black Belts, data scientists, and process specialists to build and drive a framework for the optimization of processes in the CX global delivery Centers (CXC). Work collaboratively with other functional teams to create and drive the execution of a roadmap to achieve the strategic objectives to ensure a robust and compliant framework. Size and assess the optimization opportunities and provide leadership recommendations to scale across the centers. Lead working sessions with leaders and subject-matter-experts to identify and document opportunities, as well as propose enhancements that improve efficiency, boost productivity or address identified needs. Own the teams to critically examine, rethink, redesign and drive sustainable performance improvement. Identify, recommend, and execute on opportunities to impro

Job Description: Lead DeveloperLocationBangalore, Karnataka, IndiaArea of InterestCustomer ExperienceJob TypeProfessionalTechnology InterestBig Data, AnalyticsJob Id1275215NewWhat Youll Do Migration CapabilityMigration is a key and critical business for Cisco with Customers ranging from Tier-1 to SMBs Migration tool enables customers and partners to deliver services faster, in an optimized way and with very minimal Network downtime Device Migration is a growing business for CiscoTeam Migration Team is a young, energetic, Agile and Customer focused Team The Team works closely with CXC, Product Management, BU and other stakeholdersResponsibilities Understand Device Migration and Customer needs Own and drive the project delivery Great teammate and collaborative across Teams Lead a functional Team of 4-6 engineers Provide technical direction by working closely with Architect/Tech LeadExcellent Can do attitude Ability to motivate the Team and gain their confidence as LeadClear oral and writ

SkillSet: customer relationship management, ip routing, data center, smart cities, access points. CX is a team of exceptional technical guides whose #1 focus is to deliver best in class customer experience. We help seek the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. As a part of the Customer Experience Center (CXC), you would work with highly skilled technical folks to provide flexible and innovative ways to help meet customer needs. The Professional Services team is involved in planning, design and implementation aspects of customer engagements in all theaters and act as a flawless delivery partner to Product Management and Theatre teams. Who you are You are a creative problem solver, comfortable with Challenging the status quo With a credible mix of broad n

Critical & Major Incident management Support SME in Problem management Change & Operational Project Management Patch & Release Management Capacity Management Knowledge management (KEDB) Documentation and Reporting Getting resolution from Third parties, Vendors/OEM and suppliers for fault Effective handling of Technical Escalations Ensure Service Delivery as per agreed SOW / SLA Provide support to SME RFO/ RCA (Root cause analysis) and Preventive maintenance Participate in assess Risk and Impact. Take initiatives in learning, certifications & evaluating new Networking Technology & Tools Contributing in KEDB & MIS customer report preparation on technology part about you Rich Hands-on experience of implementing of respective Routing, Switching & Wireless solutions, OEM such as CISCO, AVAYA, ALu, JUNIPER, ARUBA. Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc. Good Understanding and Hands on Switching technologies like STP, RSTP, VLAN's, VPC, link

Lead DeveloperLocationBangalore, Karnataka, of InterestCustomer ExperienceJob TypeProfessionalTechnology InterestBig Data, Analytics1275215NewWhat Youll Do Migration CapabilityMigration is a key and critical business for Cisco with Customers ranging from Tier-1 to SMBs Migration tool enables customers and partners to deliver faster, in an optimized way and with very minimal Network downtime Device Migration is a growing business for CiscoTeam Migration Team is a young, energetic, Agile and Customer focused Team The Team works closely with CXC, Product Management, BU and other stakeholdersResponsibilities Understand Device Migration and Customer needs Own and drive the project delivery Great teammate and collaborative across Teams Lead a functional Team of 4-6 engineers Provide technical direction by working closely with Architect/Tech LeadExcellent Can do attitude Ability to motivate the Team and gain their confidence as LeadClear oral and written communication Outstanding quality de

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