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IGMI Lead Consultancy Pvt. Ltd is hiring for the position of Customer Success Professionals for our cloud processes. Candidates Should possess the following skillset: 1. Candidates should have prior experience in handling both national and international customers in any sales process 2. Candidate should be fluent in English. 3. Freshers who are convent educated can apply with us 4. We are hiring for multiple shifts 5. One can earn lucrative incentives according to targets fulfilled 6. Candidates staying in and around Durgapur will be preferred. 7. Candidate having prior knowledge in pitching and selling of cloud products will be preferred 8. Candidates having a valid passport will be given preference Walkin Alert: Following the covid-19 rules we will allow only a maximum of 5 candidates per day. Any extra candidate who walks in will be allotted another date for the interview. Job Openings: 25 Experience: 0 to 6 years Salary Range: 1,20,000 p.a. to 3,50,000 p.a. Interview Start Date: 5t

Job Description Job Responsibilities: 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines 10.Manage outbound campaigns as per business requirement 11. Increase, develop and retain customer base through relationship building and service 12. Follow all contact center policies, procedures, code of conduct and legislative requirements Education Requirement: 10 2 / Graduation degree in any discipline Experience Requirement: 6 months - 2 years (Minimum 6 months experience in BPO is mand

Urgent Required For BPO Executive. Exp: 0 to 5 years Skills: Data processing, MIS, team leader, client handling, customer support experience Maintaing and tracking KPI Maintaining MIS Coordinate with Project Manager Client Coordination based on US Controlling attrition and building Retention initiatives. Building, implementing the policies. Excellent written and verbal communication skills. Strong leadership skills and decision making abilities. Accountable and responsible. Skillful in conflict management and giving of constructive feedback. Job Type: Full Time Salary: 15000 To 22000 As Per Month. Location: Durgapur. Send Your Resume On Whats-App (84070-96567) HR Team. Job Detail - Offerd Salary₹15,000 - ₹20,000 - ExperienceFresher - GenderBoth - QualificationB.Com The original job offer can be found in Kit Job: www.kitjob.in/job/20953099/l422-urgent-required-for-bpo-executive-durgapur/

Exp: 0 to 5 years Skills: Data processing, MIS, team leader, client handling, customer support experience Maintaing and tracking KPI Maintaining MIS Coordinate with Project Manager Client Coordination based on US Controlling attrition and building Retention initiatives. Building, implementing the policies. Excellent written and verbal communication skills. Strong leadership skills and decision making abilities. Accountable and responsible. Skillful in conflict management and giving of constructive feedback. Job Type: Full Time Salary: 15000 To 22000 As Per Month. Location: Durgapur. Send Your Resume On Whats-App (84070-96567) HR Team. Job Detail Offerd Salary₹15,000 - ₹20,000 ExperienceFresher GenderBoth QualificationB.Com The original job offer can be found in Kit Job: www.kitjob.in/job/20950123/urgent-required-for-bpo-executive-hx733-durgapur/

We are looking for the best candidate who can show their skills in HR (ITES / BPO Recruitment)Best opportunity for fresher to upgrade your skills with the leading firmSourcing candidates from various Job portals based on the company requirements.Screening the candidates resumes and contacting relevant candidates.Assess knowledge, skills, Excellent communication skill, aptitudes and experience of the applicant.Arranging interviews for selected candidates with the chosen company.Strong work ethic and sense of commitment.Excellent communication - oral and written.Self driven to achieve assigned targets. Show moreShow less The original job offer can be found in Kit Job: www.kitjob.in/job/20943164/ue628-executive-officer-durgapur/

Job Responsibilities: Handling the data acquisition, mapping and claims processing for various customers with defined productivity and accuracy.Designing, implementing and handling the organization's operations processes with a view to ensure meeting stated deliverables in the time frame agreed upon.Coordinating with various departments to ensure smooth functioning of the BPO operations.Administering, managing and handling the development of back office services.Developing and maintaining annual budget or other reports with the finance manager.Managing and improving the operational processes, policies, and systems in support of the organization's mission.Supervising overall operational management, systems, controls and planning with the senior management.Supervising overall operational management, systems, controls and planning with the senior management.Contributing to long and short term organizational planning which includes, initiatives geared for operational excellence.Performing

Handling the data acquisition, mapping and claims processing for various customers with defined productivity and accuracy. Designing, implementing and handling the organization's operations processes with a view to ensure meeting stated deliverables in the time frame agreed upon. Coordinating with various departments to ensure smooth functioning of the BPO operations. Administering, managing and handling the development of back office services. Developing and maintaining annual budget or other reports with the finance manager. Managing and improving the operational processes, policies, and systems in support of the organization's mission. Supervising overall operational management, systems, controls and planning with the senior management. Supervising overall operational management, systems, controls and planning with the senior management. Contributing to long and short term organizational planning which includes, initiatives geared for operational excellence. Performing on going thor

Job Responsibilities: Handling the data acquisition, mapping and claims processing for various customers with defined productivity and accuracy.Designing, implementing and handling the organization's operations processes with a view to ensure meeting stated deliverables in the time frame agreed upon.Coordinating with various departments to ensure smooth functioning of the BPO operations.Administering, managing and handling the development of back office services.Developing and maintaining annual budget or other reports with the finance manager.Managing and improving the operational processes, policies, and systems in support of the organization's mission.Supervising overall operational management, systems, controls and planning with the senior management.Supervising overall operational management, systems, controls and planning with the senior management.Contributing to long and short term organizational planning which includes, initiatives geared for operational excellence.Performing

Job Description Handling the data acquisition, mapping and claims processing for various customers with defined productivity and accuracy. Designing, implementing and handling the organization's operations processes with a view to ensure meeting stated deliverables in the time frame agreed upon. Coordinating with various departments to ensure smooth functioning of the BPO operations. Administering, managing and handling the development of back office services. Developing and maintaining annual budget or other reports with the finance manager. Managing and improving the operational processes, policies, and systems in support of the organization's mission. Supervising overall operational management, systems, controls and planning with the senior management. Supervising overall operational management, systems, controls and planning with the senior management. Contributing to long and short term organizational planning which includes, initiatives geared for operational excellence. Performi

Job Description Job Responsibilities:1. Manage all customer interactions as rostered within parameters2. Demonstrate ownership on calls when contacted by customer3. Respond to all customers in appropriate tone and language4. Offer a solution-based approach for all customer interactions5. Educate the customer at every given possible opportunity6. Ensure updation of product, system, process and policy knowledge7. Adhere to rostered timing, scheduled shifts and activities8. Capture customer details and data relevant to the call or service9. Resolve customer queries within agreed timelines10.Manage outbound campaigns as per business requirement11. Increase, develop and retain customer base through relationshipbuilding and service12. Follow all contact center policies, procedures, code of conduct andlegislative requirementsEducation Requirement:10 2 / Graduation degree in any disciplineExperience Requirement:6 months - 2 years (Minimum 6 months experience in BPO is mandatory)Skills & Com

Job Description Job Responsibilities: 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines 10.Manage outbound campaigns as per business requirement 11. Increase, develop and retain customer base through relationship building and service 12. Follow all contact center policies, procedures, code of conduct and legislative requirements Education Requirement: 10 2 / Graduation degree in any discipline Experience Requirement: 6 months - 2 years (Minimum 6 months experience in BPO is mand

IGMI Lead Consultancy Pvt. Ltd is hiring for the position of Customer Success Professionals for our cloud processes. Candidates Should possess the following skillset: 1. Candidates should have prior experience in handling both national and international customers in any sales process 2. Candidate should be fluent in English. 3. Freshers who are convent educated can apply with us 4. We are hiring for multiple shifts 5. One can earn lucrative incentives according to targets fulfilled 6. Candidates staying in and around Durgapur will be preferred. 7. Candidate having prior knowledge in pitching and selling of cloud products will be preferred 8. Candidates having a valid passport will be given preference Walkin Alert: Following the covid-19 rules we will allow only a maximum of 5 candidates per day. Any extra candidate who walks in will be allotted another date for the interview. Job Openings: 25 Experience: 0 to 6 years Salary Range: 1,20,000 p.a. to 3,50,000 p.a. Interview Start Date: 5t

Job Description Job Responsibilities: 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines 10.Manage outbound campaigns as per business requirement 11. Increase, develop and retain customer base through relationship building and service 12. Follow all contact center policies, procedures, code of conduct and legislative requirements Education Requirement: 10 2 / Graduation degree in any discipline Experience Requirement: 6 months - 2 years (Minimum 6 months experience in BPO is mand

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