Job Description A. Achievement of Business Targets: Achievement of Income and contribution targets Achievement of Incremental Current Account & Saving Account targets Cost to Income Ratio benchmark Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Investment Advisory, and Assets etc. Ensuring Portfolio Growth Ensuring Cross Sell Ratio. B. Program / Channel Management: Managed program(Wherever Applicable) Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable) Ensuring HNW Portfolio Management and customer service (Wherever Applicable) Ensuring achievement of cross sell Ratio C. Complains and Customer Management: Ensure all components of the branch sales model function as per design and regulatory compliance. Complaints Handling. Process adherence (Sales/Audit/RISK/Operation) BRM - SQ rating Targeted growth of existing portfolio Attrition Control as confirmed for portfolio growth Percentage of depleted accounts TAT delays Effective

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