Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

Job Description - A. - Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. - MF/Insurance/RBI Bonds Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Sales to associates or customers network B. - Customer Services: Lobby Management a. - Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. - Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, b

Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Ensuring that customer scope is done and products targeted accordingly iii. - Sales to family members and associates (all network) Attrition control of customers a. - Includes persuading the customer to continue and if required renew FDs b. - Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c. - Ensure that the marketing analytics list on possible attrite, is called and retained B. - Managing Classic Portfolio: Manage the benchmark no. - of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By gro

Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Ensuring that customer scope is done and products targeted accordingly iii. - Sales to family members and associates (all network) Attrition control of customers a. - Includes persuading the customer to continue and if required renew FDs b. - Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c. - Ensure that the marketing analytics list on possible attrite, is called and retained B. - Managing Classic Portfolio: Manage the benchmark no. - of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By gro

Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Ensuring that customer scope is done and products targeted accordingly iii. - Sales to family members and associates (all network) Attrition control of customers a. - Includes persuading the customer to continue and if required renew FDs b. - Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c. - Ensure that the marketing analytics list on possible attrite, is called and retained B. - Managing Classic Portfolio: Manage the benchmark no. - of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By gro

Job Description - A. - Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. - MF/Insurance/RBI Bonds Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Sales to associates or customers network B. - Customer Services: Lobby Management a. - Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. - Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, b

Job Description - A. - Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. - MF/Insurance/RBI Bonds Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Sales to associates or customers network B. - Customer Services: Lobby Management a. - Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. - Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, b

Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Ensuring that customer scope is done and products targeted accordingly iii. - Sales to family members and associates (all network) Attrition control of customers a. - Includes persuading the customer to continue and if required renew FDs b. - Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c. - Ensure that the marketing analytics list on possible attrite, is called and retained B. - Managing Classic Portfolio: Manage the benchmark no. - of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By gro

Job Description - A. - Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. - MF/Insurance/RBI Bonds Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Sales to associates or customers network B. - Customer Services: Lobby Management a. - Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. - Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, b

Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

Job Description - A. - Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. - MF/Insurance/RBI Bonds Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Sales to associates or customers network B. - Customer Services: Lobby Management a. - Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. - Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, b

Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

SkillSet: sales, marketing, business development, banking, insurance. Urgent Hiring For the post of Branch Head/ Asst Branch Head. Muthoot Group is hiring for the Role of Branch Head. Interview Process- What's Up Vedeo Call/ Telephonically Resume reporting mail id:- Contact Person:- Nidhi Vasudev - 8129602003 Job Location-Amritsar, Kapurthala/Kartarpur, Batala, Jammu Qualification:- Regular Degree Criteria for selection Branch Heads (Branch Manager):-/ ABM (Assistant Branch Manager) For BM 1. Ex-banker retired from scale II and above. 2. Age up to 62 years. 3. Physically fit to go for target oriented job. 4. Must have worked as a Branch Manager for at least 3 years during his stint in the Bank. 5. Local candidates or residing nearby within 10-25 KM radius will be preferred. OR For ABM 1.Age above 30 years 2.Minimum 5 years of exp in any financial institute/Banking only (not from any Insurance company). Should have experience in sales/business development/operat

Enhancing customer wallet size a. - Ensuring that customers make us their primary bank i. - Knowing about where all the customer is currently banking and moving him to our Bank ii. - Ensuring that customer scope is done and products targeted accordingly iii. - Sales to family members and associates (all network) Attrition control of customers a. - Includes persuading the customer to continue and if required renew FDs b. - Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c. - Ensure that the marketing analytics list on possible attrite, is called and retained B. - Managing Classic Portfolio: Manage the benchmark no. - of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By gro

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