SkillSet\: sales, delivery, customer relations, marketing, management. 1. Branch Operations Manager is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch.2. Branch Operations Manager is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service \(ECS\)/Real time gross settlement systems \(RTGS\)/National Electronic Funds Transfer \(NEFT\).3. Cash Deposit \(CD\), Fixed Deposit Receipt \(FDR\), account opening & customer service with a team of Tellers and FDOs.4. He/ She handles Internal and External Audit, provides data and oversees audit queries.5. The Branch Ops Head also ensures resolution of customer complaints/ issues within the prescribed TAT. He/ She reviews Branch Operations reports.6. Vault register & tracks exceptional transactions\- Anti Money Laundering \- AML alerts and ensures compliance with banking rules, regulations & proced

SkillSet: sales, delivery, customer relations, marketing, management. 1. Branch Operations Manager is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch. 2. Branch Operations Manager is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service (ECS)/Real time gross settlement systems (RTGS)/National Electronic Funds Transfer (NEFT). 3. Cash Deposit (CD), Fixed Deposit Receipt (FDR), account opening & customer service with a team of Tellers and FDOs. 4. He/ She handles Internal and External Audit, provides data and oversees audit queries. 5. The Branch Ops Head also ensures resolution of customer complaints/ issues within the prescribed TAT. He/ She reviews Branch Operations reports. 6. Vault register & tracks exceptional transactions- Anti Money Laundering - AML alerts and ensures compliance with banking rules, regulations & procedures. 7. The Branch

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