Job Description Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Salary: Rs. 70.00 k - 1.25 Lac Industry: FMCG / Foods / Beverages, Functional Area: Call Centre / BPO / Customer Service / ITES / KPO / Operations, Role: Customer Service Executive (Non-voice), Key Skills Not Mentioned Desired Candidate Profile Experience: Required candidates with 0 to 2 Year(s) of experience. Freshers eligible Education: 12th - Any of

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