Job Purpose Statement Maintaining the overall branch delinquency and NPA levels by proper execution and planning. Streamlining and improving the collection efficiency of branch Key Challenges - Team productivity improvement - Customer Dealing - Team quality output improvement - Conflict management and dealing with challenges faced by FI and field collection - Monitor customer profiles Decision Making Authority - Functional Powers - supervising the team members productivity - Financial Powers - Monitor customer profiles in terms of fluent collection - Administration powers - maintaining an accurate customer profile and all the important documentation required
-Source (
Mitula)
Job Purpose Statement Identifying, sourcing and generating business to achieving own targets while ensuring good quality of loans and timely collection. Skills & Knowledge - Product - Knowledge - Communication - Relationship - Networking - Understanding of MRHFL-s Products & Scheme - Financial Product sales - Customer relationship Management Key Challenges - Getting legal documents / NOC - Getting Own Contribution from client - 25% - Educating the customer about the loan disbursement process Decision Making Authority - Initial assessment of the Loan Eligibility of the customer
-Source (
Mitula)