Designation: Guest Relation ExecutiveJob Description: Escorting guest• Reverting calls and queries• Arranging meeting room• Facilities services to guest/ Visitor at site• To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.• To greet and seat guests, according to the established standards of performance established for the company.• To take and manage reservations.• To follow all telephone usage guidelines, using the guests name and standard greetings.• To wish guests goodbye as they leave the premises.• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Other Duties:• To report for duty punctually wearing the correct uniform and name tag.• To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.• To maintain goo

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