SkillSet: delivery, logistics coordination, mail, invoicing, customer service. Send us your updated CV (word file) on at the earliest Walk in interviews to be conducted inAstodia, Ahmedabad; Job Location: Saraspur, Ahmedabad Job Description Answer Inbound Customer Service Call as well as Key Customers who have specific queries Take care of concerns raised by key customers and help them with solution over email or phone To coordinate with internal team to find the status and get it resolved before replying to customers to and record complaints in the Customer Service application Answer queries and resolve problems and give clarity on desired information Prepare report and MIS as per required format on a daily basis Work and be part of Customer Response Team and work in team with solution-centric approach Skills/Expertise: Should have good communication skills Should be analytical with good interpersonal skills Must have 0-3 years of call center/ BPO exp

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