Job Description Function/Business Area:Customer ServiceLocation:JC DRS Kalanwali,Kalanwali,HaryanaJob Responsibilities:1. Interact with customers on handset related issues2. Troubleshoot handset defects3. Handle handset related queries4. Record job entry in Customer Relationship Management portal5. Upgrade software of handsets6. Assemble / dismantle smartphones (unibody/duobody)7. Repair handsets by changing screen, speaker, mic, camera etc8. Repair handsets by PCB swap, charging connecter replacement etc9. Deposit of cash collected through service10. Verify handsets for exchangeEducation Requirement:10 2 / ITI / Diploma, Certification in Device Care (Preferred)Experience Requirement:0 - 4 yearsSkills & Competencies:1. Knowledge of spares operations2. Knowledge of CRM Systems3. Communication skills4. Problem Solving skills5. Handset repair skills6. Customer FocusLocation Map:JC DRS Kalanwali,Kalanwali,Haryana Job Function: Production/Manufacturing/Maintenance/PackagingIndustry:I

Job Description Function/Business Area:Engineering & TechnologyLocation:JC Network Ops Kalanwali,Kalanwali,HaryanaJob Responsibilities:1. Ensure material tracking and reconciliation management2. Visit sites regularly and ensure all sites are up and running3. Supervise radio frequency optimization related activities4. Oversee quality control of PBOT vendors/ contractors/ SOLPAR5. Conduct acceptance test processes6. Assist Sr. Field engineers in audits on time to time basis7. Manage deployment related activities conducted by vendor/contractors8. Configure L2 switch to connect access points and enhance network9. Trouble shoot faults related to router and replace faulty hardware10. Link capacity upgrade /micro wave upgrade for sites with more than70 PERCENT utilization11. Execute field activities as per work orders issued by NetworkOperations Centre for improving network performance and customercomplaint resolution12. Meet customers, conduct surveys and provide feedback on networkcovera

Jio - Kalan Wali, Haryana - Job Responsibilities : 1. Ensure material tracking and reconciliation management 2. Visit sites regularly and ensure all sites are up and running 3. Supervise radio frequency o...

Job Description Function/Business Area: Engineering & Technology Location: JC Network Ops Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Ensure material tracking and reconciliation management 2. Visit sites regularly and ensure all sites are up and running 3. Supervise radio frequency optimization related activities 4. Oversee quality control of PBOT vendors/ contractors/ SOLPAR 5. Conduct acceptance test processes 6. Assist Sr. Field engineers in audits on time to time basis 7. Manage deployment related activities conducted by vendor/contractors 8. Configure L2 switch to connect access points and enhance network 9. Trouble shoot faults related to router and replace faulty hardware 10. Link capacity upgrade /micro wave upgrade for sites with more than 70 PERCENT utilization 11. Execute field activities as per work orders issued by Network Operations Centre for improving network performance and customer complaint resolution 12. Meet customers, conduct surveys and provide feedba

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10+2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit Job: www.kitjob.in/job/19335688/vso-909-digital-repair-specialist-c-kalanwali/

Job Description A. Branch Management: Plan the branch visits detailing the coverage every week Meeting the branches during the morning meeting - every branch once a month Scoping the RM/PB customer for lead/joint calls OR make use of available resources in the branch for leads/joint calls Planning the catchment area activity/scoping for lead generation/joint call Ensure RM/PB activation from the activities above and review of branch performance/resource wise performance/review with CH as and when required. Creating excitement in branches/spot sanctions/contests/recognition program Check CRM daily and review the leads/update follow up leads/with dates Document branch meeting through Cogent/mails B. Lead generation/logins: Planning the above so that it translates into 2 calls per day/2 appointments per day Send the communication to the customer on documents required Follow up the on the calls made for documents/arrange for pickup of documents Check for completeness of documents Go throug

Job Description A. Branch Management: Plan the branch visits detailing the coverage every week Meeting the branches during the morning meeting - every branch once a month Scoping the RM/PB customer for lead/joint calls OR make use of available resources in the branch for leads/joint calls Planning the catchment area activity/scoping for lead generation/joint call Ensure RM/PB activation from the activities above and review of branch performance/resource wise performance/review with CH as and when required. Creating excitement in branches/spot sanctions/contests/recognition program Check CRM daily and review the leads/update follow up leads/with dates Document branch meeting through Cogent/mails B. Lead generation/logins: Planning the above so that it translates into 2 calls per day/2 appointments per day Send the communication to the customer on documents required Follow up the on the calls made for documents/arrange for pickup of documents Check for completeness of documents Go throug

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

Job Description Function/Business Area: Customer Service Location: JC DRS Kalanwali,Kalanwali,Haryana Job Responsibilities: 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duobody) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange Education Requirement: 10 2 / ITI / Diploma, Certification in Device Care (Preferred) Experience Requirement: 0 - 4 years Skills & Competencies: 1. Knowledge of spares operations 2. Knowledge of CRM Systems 3. Communication skills 4. Problem Solving skills 5. Handset repair skills 6. Customer Focus Location Map: JC DRS Kalanwali,Kalanwali,Haryana The original job offer can be found in Kit

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