Oversees a company’s process of retrieving money owed to them or one of their clients. - Handles complaints or difficult calls. - Negotiates payment arrangements and follows up to make sure the payments are made. - Researches and locates missing information that is needed for the staff to perform their jobs at optimum levels. - Authorizes financial settlements with people who owe large debts. there is very good incentives Job Types: Full-time, Walk-In Salary: ₹6,000.00 - ₹6,500.00 per month Experience: - work: 1 year (Preferred) - total work: 1 year (Preferred) Education: - Higher Secondary(12th Pass) (Preferred) The original job offer can be found in Kit Job: www.kitjob.in/job/19137823/yiw-902-bank-collection-executive-kasia/

Job Description A. Operations: Identify high transacting customers and reduce the transactions of these customers a. Identify Depleting customers and control them b. Reduce or improve on Band 1 and Band 2 Customers c. Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments. Retail FX transactions processing. Vault Custodian Ensure highest level of customer service. Ensure that outward clearing process is adhered to. ATM custodian. Identification of counterfeit cash and ensure adherence of process laid down by the bank B. Monitoring: Monitor large amount movements

Job Description A. Operations: Identify high transacting customers and reduce the transactions of these customers a. Identify Depleting customers and control them b. Reduce or improve on Band 1 and Band 2 Customers c. Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments. Retail FX transactions processing. Vault Custodian Ensure highest level of customer service. Ensure that outward clearing process is adhered to. ATM custodian. Identification of counterfeit cash and ensure adherence of process laid down by the bank B. Monitoring: Monitor large amount movements

Job Description A. Achieving Sales Objectives: Ensure that Tellers generate Sales References for Liability products Ensure Cross Sell leads for Credit Cards are given to the BDR Penetration of Saving Accounts on non liability customers Active Signup of Enet facility to Corporate having Salary relationships Ensure that customers opt for and get facilities of CBDT collections Generate leads for Third Party Products to the customers a. MF/Insurance/RBI Bonds Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Sales to associates or customers network B. Customer Services: Lobby Management a. Queue handling Branch Administration including house keeping, upkeep, etc Ensure quality customer service is delivered a. Manage irate customers if required or escalated Recording complaints as per the specified process Resolving all complaints received (self, branch, other units

Job Description A. Sales & and Process Implementation: Maintain Daily Sales Report Monitoring of CH 106 and CH 126 calling Ensure quality new acquisition on SA and CA for Resident/Non Resident a. Depletion control Penetration of Saving Accounts on non liability customers Ensure that all staff are aware of the benefits that a customer would enjoy if they do not opt for DNC registration Calling on Large Value Attrition: a. Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained b. To impress upon customers to make us the primary bankers and ensure that all funds are retained. A/c Closure: To talk to all clients who have approached to close their accounts and ensure that genuine customers a/cs are retained. Managing and monitoring performance of the sales resources (BDR/COEX/Asset Coordinator) for optimal sales support Penetration of FD to unique customers Responsible for penetration and activation

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