We are currently hiring for Customer Support Executive / Technical Support Executive for our Client which is a leading BPO. Roles are open in both voice and non voice segments.Responsibilities and DutiesAssist with solutions to customer queries and complaintsNeed to troubleshoot technical issues related to customer’s servicesprovide assistance to customers on queries relating to their Products and Services via CHAT or voiceProvide best solutions to customers by understanding their issues and concernsConduct quality monitoring on voice calls and chats.Qualifications and SkillsCandidate should be Minimum 12th passFresher and Experience are eligible to applyRotational Shifts/Rotational Weekly off'sExcellent verbal, written communication and listening skillsShould have good command over English Grammar and Fluency in EnglishWork experience in BPO industry will be an added advantageBenefitsPFMedical benefitsESICandidate are eligible for an internal job posting after 6 months.This job is w

SkillSet: english, outbound process, customer service skills, inbound call center, non-voice. Outstanding verbal, written and listening skillsin English communication Basics of excel, MS Word and Power Point Carefully write/type messages to ensure professional tone Assist customers via email or chat. Education qualifications HSC/Any Graduate. Open to work in rotational shifts, according to business needs Should not be below 18 years of age. Freshers are eligible to apply. Contact Number -6383912436

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