Job Title: Business Executive Department: Spot CC/LMS/SCMS Based at: Mumbai Reports to: Team Lead/Team Coach Direct Reports: NA Experience: 1+ year of experience in telesales/outbound calls Required Qualification: Undergraduate/Graduate Core Competencies: 1. Communication 2. Negotiation 3. Target oriented Functional Competencies: 1. Approachable 2. Product/service awareness Company Overview: At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR. Porter is the fastest growing leader in this sector with operations in 8 major cities, a fleet size exceeding 40k registered and 10k active driver partners and a customer base nearing a million with 100k being monthly active

As a Lead Software Engineer you will Work closely with Principal Engineers and Engineering Managers to design, implement, and deploy applications that impact Rupeek&#039s business with an emphasis on Mobile, Payments, Core Platform, and Analytics. Drive the architecture and design of largescale, multitiered, distributed software applications, tools, systems and services using objectoriented design, distributed programming, Java, and CC. Gather business and functional requirements from external andor internal customers and endusers, and translate requirements into technical specifications to build robust, scalable, supportable solutions that work well between a range of complex systems. Serve as technical lead throughout the full development lifecycle, endtoend, from scoping, planning, conception, design, implementation, and testing, to documentation, delivery, and maintenance. Provide design reviews for other engineers, including feedback on architecture and design issues, as well

Job Description Lead - Contact Center ServicesDeployment and configuration of Contact center technologies / Solution and Testing.Supports Day 2 Operations team in identifying and fixing escalated cases.Identify and resolve issues observed during deployment and testing phase.Interact with OEM / CFT for issue resolutions.Provide technical assistance to service designer in pre-delivery phase.Preparation / Support in drafting the LLD and Deployment design document.Broad outline of the RoleA core technical position that acts as a technical lead for contact center solution deployment, Cisco, Enghouse, Important Company Connect, Cisco Webex CC, Aspect etc. Requires expert level knowledge and understanding of architecture, applications, infrastructure, systems design and integrations. Responsible for Implementation, supporting customer / CFT at different stages during the customer delivery life cycle.Minimum of 5 years experience in Cisco contact center solutions Implementation and configurati

SkillSet: sales training, sales, customer engagement, accounts, call center. Roles and Responsibilities 1. Process Management Develop relevant SOPs for smooth and effective functioning of JH Call Center Identify & execute all SOPs around hardware, software, people & systems Be the torchbearer of these SOPs and have process checks to ensure that everything is running smoothly in line with CC Ops Work with other department heads to understand critical to quality (CTQ) pain points for customers and integrate results into daily CX ops Use technology to understand high failure points in processes and fix basis RCA and FMEA around the same Recommend changes to existing SOPs basis redundancy or high customer pain points or systems irritation, etc Develop a robust quality check mechanism around all CC processes and ensure compliance to audits and delivery cycles Oversee all contact centre operational issues and intervene into critical issues before they cause customer irritation Work

Position: L1/L2 Cloud Voice/Contact Center Presales ConsultantLocation: Bangalore, Hyderabad, GurgaonRequired Expertise:- Cloud for Voice- Cloud for Contact CenterDesired Expertise- SDWAN- SD-LANExperience - 5-20 YearsRecommend and select network products for customers in their managed services area- Sdwan / lan- Voice / cc- Describe products / services in the above network areas and explain their benefits and uses to potential customers- Communicate with customers in person, by phone and by email to understand their needs- Maintain a working knowledge of the company's various products and services- Use data to help customers understand how products can help them achieve their goals- Elaborate on industry benchmarks- Work with multi OEM products as part of solutions- Complete administrative tasks, such as processing and pipeline management, as needed- Engage in poc leading from customer requirement standpoint and ensure closure of the same with delivery and architecture teams- Repres

SkillSet: management, customer service, delivery, customer relations, mis. Job Opening Details back to list Reference Code: VK2147 Job Title: Process Manager Category: Job Description: Job Responsibilities The role holder will be responsible for Identification and Evaluation of CPA staff, Infra Management, Process and System Training, Implementation, Daily MIS Tracking and Review of work process at multiple locations, Controlling of FTNR Ratio, CPA Grading, Hiring, Training, Automation, Mystery Shopping/Process Audit Liaisoning with Vendors for any issues in process and flow of cases. Key Skills: working capital, OD, CC, credit, team handling Location: Mumbai Required Experience: 3-8 yrs Positions: 1 Contact Person: Mamta Dutta Email ID

As per our telephonic discussion, Please find the job responsibilities for RM Profile for Lucknow Location as below: Job Profile: Relationship Manager (Geneo Process) Experience: 0 to 2 yrs Location: Lucknow Salary: Upto 30 k Working Hours: 11:00 am to 9:00 pm Working Days: Roaster off Essential Duties and Responsibilities: 1. Candidate have to sell edu tech product for students from 7 th to 10 th standard by Home Demo channel Sales 2. Responsible to visit desired no of prospective clients and achieve set business targets. 3. Responsible to address all customers queries and handle client objections 4. Should be able to support and give demos. 5. Maintain data for follow up 6. Follow up with clients to take them to closures. 7. Ensures monthly target delivery 8. Conduct activities/events to attract target clients. 9. Tele calling to generate appointment Desired Candidate's Profile: 1. Pleasant and Good communication skills 2. Strong convincing skills 3. Positive and go getter at

About the company: We are one of the biggest players in our space and we are trying to disrupt the unstructured market of last/first-mile delivery. We at City Link endeavor to bring the best to your business and provide you the ability to easily adapt to dynamic market shifts. Our aim is to fulfill all your trucking needs and expectations within the budget. About the internship/job: Selected intern's day-to-day responsibilities include: 1. Understand our business model and design accordingly 2. Plan and execute digital marketing strategies for business expansion 3. Generate qualified business leads Who can apply: Only those students or freshers can apply who: are available for full time (in-office) internship have relevant skills and interests can start the internship between 18th Jan'21 and 22nd Feb'21 are available for duration of 2 months have already graduated or are currently in any year of study Females willing to start/restart their career may also apply Number of internships/jo

Roles and Responsibilities: Manage operations from scheduling & real time perspective for Shrinkage & Schedule adherence, Service Level management, AHT, Outage Management Collaboratively work with client planning team to review & provide views on forecasting accuracy Review weekly intraday & rosters Review KPIs and Service Level projections for the coming week Liaise with multiple stakeholders / departments within CC for effective delivery of all efficiency parameters Working extensively on improving efficiencies for the CC Manage ad-hoc requirements from Ops & any other functions Discuss & review daily / weekly / monthly / quarterly performances with stakeholders People engagement & performance enhancement Manage multiple teams & team performances Skillset and Experience Required: Minimum 8 years of work experience in Contact Centre Industry Minimum 6 years of experience in Workforce Management Financial & Healthcare domains for Voice, chat & email Should have worked extensively with

Job Description Immediate joining Designation: CC executives. No of positions: 04 Salary: 15K. Gender: Male/ Female. *Communication skills (Fluent in English, Kannada and Hindi) *Candidates with Work experience are preferable not a must. *Candidates who can join immediately will be preferred. *Knowing multiple languages will be an added advantage. Job Description: 1. Answering Customer queries 2. Updation of delivery status in the software. 3. Daily reporting 4.Preparation of MIS reports Salary 49 Thousand 9 Hundered 90 9 To 1 Lac 75 Thousand P.A. Industry Fresher / Trainee Work Experience 0 - 2 Years Qualification Other Bachelor Degree, Other Master Degree, The original job offer can be found in Kit Job: www.kitjob.in/job/20827590/jdt-454-customer-care-executive-banglore-location-fresher-bangalore-urban/

Manage multiple projects from concept through completion• Develop creative programs and design concepts that meet the business objectives of the organization• Establish creative direction for the entire line of online services and programs• Work with internal teams to generate ideas for pitching and proposals• Manage team of Designers• Provide quality control over concepts and projectsRequired Skills• Experience with software Adobe CC( Photoshop, Illustrator, InDesign, XD)• Experience with Adobe AfterEffects& video editing (a plus) needed for this position• Understands brand values and guidelines and apply it to maintain consistency in design• Must possess a thorough understanding of interactive communications and delivery systems, processes, and user interface design as well as industry best practices•

SkillSet\: analytical skills, cisco ucs, call manager, storage solutions, security certification. Job Opening Details back to list Reference Code\: RRF004395 Job Title\: Cisco Architect Category\: Job Description\: \- Uses knowledge of technology, products, and services to build UC, CC and WFO solutions \(and solution options\) for the customer to meet customer s need by Solution availability including all third\-party applications for Reporting, Recording, analytics etc. either as an onrpem or cloud \- Works with clients and Pre\-Sales team to derive technical priorities, challenges, and initiatives that can be translated into opportunities and capture the customer need\- Responsible for coordination, delivery, and quality of presales solution deliverables related to data center and virtualization within the domain of a larger opportunity, which include items such as configurations, onboarding of Customer, conduct requirement workshop with customer Develops and fosters relationsh

Responsibilities: - Manage multiple projects from concept through completion - Develop creative programs and design concepts that meet the business objectives of the organization - Establish creative direction for the entire line of online services and programs - Work with internal teams to generate ideas for pitching and proposals - Manage team of Designers - Provide quality control over concepts and projects Required Skills: - Experience with software Adobe CC( Photoshop, Illustrator, InDesign, XD) - Experience with Adobe AfterEffects & video editing (a plus) needed for this position - Understands brand values and guidelines and apply it to maintain consistency in design - Must possess a thorough understanding of interactive communications and delivery systems, processes, and user interface design as well as industry best practices - Knowledge of layouts, graphic fundamentals, typography & limitations of the web; and have the ability to storyboard or translate ideas to designers

Roles and Responsibilities 1. Responsible for food items packaging, to check tags and add-ons to ensure delivery of expected items as per customer order. 2. Follow the Opening & Closing checklist and ensure all necessary items are available. 3. Conduct daily inventory check for all necessary items such as Veg/ Non-veg stickers, packaging materials, gas cylinders etc. 4. Follow the processes for goods received Note (GRN)/Transfer Orders (TO) for movement of stock and maintain the records. 5. Conduct daily shelf-life check for items like desserts and beverages for FIFO (First in First out to ensure minimum wastage. 6. In case of stock-outs, reach out to the CC teams through DEs for updating and replacement of items to ensure minimization of dispatch related errors. Desired Candidate Profile: Minimum 12th/PU - Freshers can also apply Perks and Benefits: 10000 Per Month + On duty food The original job offer can be found in Kit Job: www.kitjob.in/job/20740360/hiring-for-swiggy-kit

Job Opening Details back to list Reference Code: RRF004395 Job Title: Cisco Architect Category: Job Description: - Uses knowledge of technology, products, and services to build UC, CC and WFO solutions (and solution options) for the customer to meet customer s need by Solution availability including all third-party applications for Reporting, Recording, analytics etc. either as an onrpem or cloud - Works with clients and Pre-Sales team to derive technical priorities, challenges, and initiatives that can be translated into opportunities and capture the customer need - Responsible for coordination, delivery, and quality of presales solution deliverables related to data center and virtualization within the domain of a larger opportunity, which include items such as configurations, onboarding of Customer, conduct requirement workshop with customer Develops and fosters relationships with strategic original equipment manufacturers (OEMs) and key data center partners who are local to your reg

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