Job De ion:Experience Needed2 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagementsRole De ionProviding 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspaceProviding SOP based resolutions and managing escalated tickets where applicableHandling Priority or Key customers on a regular basis and providing technical supportCreate documentation and perform analysis on shift-left candidates and top volume driversLead resolution efforts and coordinate with 3rd parties directlyEnsure tickets documentation, categorization and classification are preciseManaging entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sourcesManaging shift-handovers and passing on consistent updates within the team and outside the team
-Source (
Mitula)
Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team The original job offer can be found in Kit Job: www.kitjob.in/job/20714330/s-068-service-desk-openings-bangalore-rural/
-Source (
Mitula)
Experience Needed - Experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team The original job offer can be found in Kit Job: www.kitjob.in/job/20161014/service-d
-Source (
Mitula)
SD Support Engineer Experience Needed - 2 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected - Possess exceptional communication
-Source (
Mitula)
SD Support Engineer Experience Needed - 2 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected - Possess exceptional communication
-Source (
Mitula)
SD Support Engineer Experience Needed - 2 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected - Possess exceptional communication
-Source (
Mitula)
SD Support Engineer Experience Needed - 2 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected - Possess exceptional communication
-Source (
Mitula)
SD Support Engineer Experience Needed - 2 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected - Possess exceptional communication
-Source (
Mitula)
SD Support Engineer Experience Needed - 2 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Role Description - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected - Possess exceptional communication
-Source (
Mitula)
Amer Juneidi Food Industries \- Bangalore Rural, Karnataka \- Dear Candidate, We are hiring logistic coordinator cum Driver with driving license\( Three Wheeler\) mandatory.\-Loading, transporting and delivering items to the store in a safe and timely manner.\-Reviewing stock before and after delivery to ensure that orders are complete.\-Assisting with loading and unloading items from vehicles.\-Adhering to assigned routes and following time schedules. Location\: Bangalore Regards, HR Department Job Type\: Full\-time Salary.
-Source (
Mitula)
Experience Needed - 3 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Education: Bachelor of Engineering in CS or IS Role Description: - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected: - Posse
-Source (
Mitula)
Experience Needed - 3 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Education: Bachelor of Engineering in CS or IS Role Description: - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected: - Posse
-Source (
Mitula)
Experience Needed - 3 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Education: Bachelor of Engineering in CS or IS Role Description: - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected: - Posse
-Source (
Mitula)
Experience Needed\- 3 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagementsEducation\: Bachelor of Engineering in CS or ISRole Description\:\- Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace\- Providing SOP based resolutions and managing escalated tickets where applicable\- Handling Priority or Key customers on a regular basis and providing technical support\- Create documentation and perform analysis on shift\-left candidates and top volume drivers\- Lead resolution efforts and coordinate with 3rd parties directly\- Ensure tickets documentation, categorization and classification are precise\- Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources\- Managing shift\-handovers and passing on consistent updates within the team and outside the teamKey Skills Expected\:\- Pos
-Source (
Mitula)
Experience Needed - 3 to 5 years of experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements Education: Bachelor of Engineering in CS or IS Role Description: - Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace - Providing SOP based resolutions and managing escalated tickets where applicable - Handling Priority or Key customers on a regular basis and providing technical support - Create documentation and perform analysis on shift-left candidates and top volume drivers - Lead resolution efforts and coordinate with 3rd parties directly - Ensure tickets documentation, categorization and classification are precise - Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources - Managing shift-handovers and passing on consistent updates within the team and outside the team Key Skills Expected: - Posse
-Source (
Mitula)